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Current D Custom content marketing job openings

We’re looking for savvy marketers, designers, writers, and programmers to help us tell our clients’ stories. Want to be a part of D Custom’s dynamic team? Send us your resume at jobs@dcustom.com.

Account Service Manager

D Custom is hiring an Account Service Manager to manage and grow existing customer accounts. The ASM serves as the primary business contact for the client and is responsible for excellent customer service and overall client satisfaction. The ASM acts on behalf of our clients, representing their needs and goals to the internal creative team to ensure quality. In addition, the ASM will build relationships with clients to encourage new and repeat business opportunities.

Responsibilities:

  • Responsible for implementing client strategy and effectively working with the internal team to meet client objectives and timelines.
  • Communicates the client’s goals and represents the client’s interests to the team.
  • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
  • Manages all client communications, conflict resolution, and adherence to client deliverables according to scope of work.
  • Reviews all major deliverables to ensure quality standards and client expectations are met.
  • This position will also be responsible for maintaining client workflow and adhering to process while ensuring brand standards are met and projects are profitable.
  • Works closely with the project team to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
  • Ensures that client issues are dealt with in an efficient manner, informing the director of client solutions of any problems that may arise.
  • Assists the director with the contract and contract renewals.
  • Approves change orders and invoices.
  • Is aware of and in pursuit of opportunities for account growth and new business, involving the director.
  • Understands company capabilities and services, and effectively communicates all offerings to the client.
  • Reports to the director, providing regular input on all account activity, including status and reports on a weekly basis.

Requirements:

  • Tactical project management expertise and a high capacity for multi-tasking
  • Minimum 3-7 years of account/project management experience (agency experience preferred) of external client relationships
  • Ability to develop a strong rapport with designated client contact as well as grow and develop other relationships within the account
  • Digital marketing experience (Content marketing experience preferred)
  • Extremely detail oriented, self-starter, goal oriented, persistent and a problem solver
  • High level of initiative and works well in a team environment
  • Excellent written and oral communication skills
  • Handles stressful situations and deadline pressures well

Please send resume to Cory Davies at cory.davies@dcustom.com. Please, no phone calls.

Multimedia Managing Editor

Do you have the skill of a storyteller and the efficiency of an editor on deadline? D Custom, a Dallas-based content agency, is hiring a managing editor to oversee daily multimedia editorial operations.

Join a close-knit team of creative professionals responsible for producing award-winning digital and print content. We’re looking for a seasoned managing editor who is able to:

  • Write and edit with flair and finesse.
  • Edit articles and content all the way from assignment to production.
  • Copyedit with the tenacity of a true wordsmith.
  • Manage a mountain of paperwork, deadlines, and meetings.
  • Collaborate deadlines and workflow with multiple departments.

This job is an exciting opportunity that merges brand journalism, content marketing, and best editorial practices. The topics covered are as diverse as the job’s duties. Whether it’s petcare or personal finance, our content must be creative, accurate, and strategic. Additionally, the managing editor will be responsible for overseeing fact-checking and quality-control measures.

We offer a competitive salary and benefits package.

Qualifications
Bachelor’s degree and five years of relevant editing experience. Excellent client-facing communication skills required. Must be proficient in AP Style, Word, and Adobe InCopy/InDesign.

Send a cover letter and résumé to Amy Robinson at amy.robinson@dcustom.com. No phone calls, please.

Web Developer

D Custom seeks a hard working, creative, and deadline-driven individual to develop interactive web sites. You should have multiple years experience writing custom (X)HTML, CSS, and JavaScript. Expertise writing semantic, modular front-end code using HTML5, CSS3, and W3C coding practices is a must. Understanding of the concepts of progressive enhancement, mobile-first, and future friendly design highly encouraged.

Requirements and Qualifications:

  • Minimum of 2 years experience at an interactive agency.

  • Current with web technologies and advanced media solutions, particularly pertaining to the digital media sector.

  • B.A. or B.S. in computer science or related field, or equivalent work experience.

  • Advanced knowledge of the WordPress platform and the ability to develop custom themes.

  • Familiarity with browser testing and debugging.

  • Understanding of responsive development.

  • Experience with client-side technologies (HTML5, JavaScript/Jquery, CSS).

  • A firm grasp of SEO/SEM best practices.

  • Experience with creating sitemaps and wireframes.

  • Basic understanding of PHP.

  • Willingness to learn latest web technologies.

  • Knowledge of Version Control Systems.

  • Commitment to and experience in standards-based development, including accessibility standards.

  • Effective team player who can also work independently.

  • Effective communication, organizational, and motivational skills.

  • Ability to work collaboratively with cross-departmental and interdisciplinary teams.

Applicants should send a link to their github repo, portfolio or related work to Kyle Phelps, Director of Design, at kyle.phelps@dcustom.com. No phone calls please.

Digital, Multimedia, & Animation Designer

D Custom is looking for a knock-your-socks-off digital/multimedia designer for either full-time contract work, or a full-time position with our agency. Candidates must have experience in creating the overall look and feel of a wide range of interactive communication products using text, data, graphics, sound, animation and other digital and visual effects. This position may work on projects from concept to completion, such as internet sites, videos, commercials, post-production effects, motion graphics, electronic games, online learning materials, interactive touch screen design, web or television assets. 3D rendering expertise is necessity.  Must have experience in digital design for websites, iPad/tablet and smartphone apps, online webisodes, display advertising, touch screen kiosks and any other screen-based media.

  • Candidates must be based in Dallas, as the position entails working in the office and remotely at times (flexible workplace).
  • Minimum 5 years of proven experience with current tools of the trade.
  • Up-to-date equipment to support working remotely or work from home.

Technical skills/Technology Examples include:

  • HTML5
  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Apple Keynote
  • Prezi
  • PowerPoint
  • Multimedia optimized for web use
  • Interactive design working with programmers

Other software/skill examples: 

  • Expert-level skills with Maya
  • 3-D Studio Max
  • CAD experience or SolidWorks models
  • Final Cut Studio/Premiere
  • Adobe Shockwave Player
  • Strong knowledge of visual and sound mapping, and/or tools like After Effects
  • Video editing technologies
  • Dreamweaver
  • Zbrush
  • Joomla
  • Fireworks
  • CSS
  • ActionScript 3
  • Python

This position must be able to source templates, combine templates and other visuals, create visual effect, integrate multimedia assets seamlessly, and be able to work well with developers/programmers. Candidates should be able to communicate with team members and clients in the design of digital assets for any purpose and platform, including but not limited to websites, apps, mobile sites, eDMs, and display banners. The right candidate must possess great teaming skills and polished personal presentation suitable for client meetings. Apply only if you are:

  • A highly creative talent
  • Strong with a variety of design software
  • Great at working collaboratively on a team
  • Able to work well under pressure
  • Focused on meeting deadlines

Please send your résumé to Kyle Phelps, Director of Design, at kyle.phelps@dcustom.com. No phone calls please.


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Testimonials »

  • The staff at D Custom are absolutely the best at what they do. We have collaborated on a number of projects, and they hit the ball out of the park every time. I will continue to call on them every time my clients need their expertise in video and design.

    Mark Neace,

    President
    Key Image Solutions

  • I value our 6 years together. [D Custom] is very solution-oriented… You beat 5 larger/national agencies when we recently went to bid.

    Omni Hotels & Resorts,

    Marketing Team

  • D Custom is the perfect combination of creative energy and strategic ability that it takes to turn complex content into engaging stories our clients can relate to. They’ve worked seamlessly as part of our extended marketing team for years.

    Lisa Turner,

    Global Marketing Leader
    Fortune 100 IT Company

  • I have worked with D Custom on multiple projects and would be very confident in recommending them to develop, manage, and implement a digital strategy for companies of any size. I look forward to all of the projects that we work on together.

    Ryan Short,

    President
    Modassic Marketing

  • [D Custom] brought so much excitement and sophistication to our brand and business.  It’s fantastic to see and experience–thank you!

    Kristen Fritschel,

    Business Consultant
    Insigniam

  • We just finished up an intense project for an oil and gas filter company that required complicated animations for several products. [The team] made the working process pleasurable and more importantly, nailed the animations on time and in budget. I will not only use them again, I will recommend D Custom to others looking for a good animation house.

    Patty Harrison,

    Rev Advertising

  • You have an incredibly gifted team at D Custom. HealthWagers wanted to work with a creative firm that had the ability to meet our needs from brand conception to our beta launch. D Custom has the firepower we need.

    Steve Harris,

    President
    HealthWagers

  • [D Custom] had a feel of exactly what we were looking for, and they delivered.

    Susan Walker,

    Vice President of Marketing
    Sally Beauty Company

  • The team at D Custom always surprised me. The work was consistently fresh, inspired, and right on task. I never left a session without being inspired to ask more of whatever task it was we were pursuing; [they] always raised the bar.

    Tom Hanson,

    President
    Heelys, Inc.

  • Our relationship with the D Custom team has proven to be one of our most successful agency partnerships.  So often it’s easy to hire talent that executes on deliverables, but D Custom takes that to the next level. 

    Kristin Binford,

    Director of Marketing
    EDCO Group Inc.

  • Thank you for being so responsive and providing white-glove service throughout a major shift in our content strategy for web and social media. We could not have done it without the D Custom partnership–we have built a platform for a long-lasting relationship.

    Shideh Sedgh Bina,

    Founding Partner
    Insigniam